How do I find out if the fireplace or stove in my home has been recalled?
Find the make, model, and serial number on the appliance's rating plate — usually a metal tag behind the lower louver, inside the firebox, or on the back — then check the manufacturer's site and the Consumer Product Safety Commission's recall database at cpsc.gov. Can't find the tag or identify the unit? We can pull the model during a service visit and check for open recalls.
Start with the rating plate
Every fireplace, insert, and stove carries a metal rating plate stamped with the brand, model number, and serial number — and that serial is what recalls are keyed to. It's usually hiding where the heat doesn't reach: behind the lower louver or grille, inside the firebox on a side wall, tucked under the unit, or on the back panel.
On an insert you may need to pull the surround trim to reach it. Snap a clear photo of the whole plate; you'll want the model and serial both, since some recalls apply only to specific production runs.
Where to actually check
Two places cover it. The Consumer Product Safety Commission keeps the official U.S. recall database at cpsc.gov (and SaferProducts.gov), searchable by brand and product — that's the authoritative source.
Then check the manufacturer's own website, which posts safety notices and recall lookups and often lets you register the unit so you're notified of future ones. Registering is worth doing on any fireplace you own; it's how you find out about a recall before it becomes a problem rather than after.
If you can't identify it — or it is recalled
Plenty of older units, especially anything from the 1980s or '90s in a house you just bought, have a plate that's faded, painted over, or missing. We identify unknown fireplaces all the time and can track down the make and model during a service visit, then check for open recalls and bulletins.
Most recalls are handled as a free repair or replacement part from the manufacturer — but never attempt a gas-related recall fix yourself; that's licensed work. Call (828) 545-0525 and we'll sort out what you've got.
How we can help
Related questions
- How do I find the make and model of an existing fireplace?
- How do I find out how old the fireplace in my house is?
- There are no manuals for the fireplace in my new house — how do I get them?
- How can I tell if a previous owner's fireplace installation or DIY gas work was done properly?
- Is a fireplace from the 1980s or 1990s still safe to use?
- How long does a gas fireplace last?
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