Steady Flame Fireplaces
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How much does annual gas fireplace service cost, and what should it include?

Our annual gas fireplace tune-up starts at $189, and a real one is much more than a dusting: pilot and burner cleaning, thermocouple and thermopile testing, glass and gasket inspection, blower cleaning, a venting check, a leak and carbon monoxide check, and the logs set back exactly where the manufacturer wants them. Book it in late summer, before you need the fire.

What a proper tune-up actually covers

A technician should pull the logs, clean the burner ports and pilot assembly, and test the thermocouple and thermopile — the small sensors that prove the pilot is lit and power the gas valve. The glass comes off for cleaning and its gasket gets inspected, because on a direct-vent unit that seal is the safety system. The blower gets cleaned, the venting gets checked end to end, connections get leak-tested, and the logs and embers go back in the manufacturer's exact arrangement — misplaced logs are a top cause of sooting. If your service visit is fifteen minutes and a rag, you didn't get a tune-up.

Why we push for late summer

The classic failure we see across Asheville, Hendersonville, and the surrounding towns every October: spiders and dust clog the pilot assembly and burner orifices over the off-season, and the fireplace that worked fine in March won't light on the first cold night. Book in late summer or early fall and any problem gets found while it's a convenience, not a crisis — and before the first-freeze rush fills every service calendar in the county, ours included.

Service is not the same as repair

The tune-up is preventive — it's for a fireplace that works. If yours already won't light, sooted the glass, or died mid-season, that's a repair call: a $125 diagnostic visit where we pinpoint the fault and quote the fix upfront before any work begins. Most repairs are finished in a single visit because the common parts ride on our trucks. Either way, one number reaches us: (828) 545-0525 — and our [annual maintenance guide](/guides/annual-gas-fireplace-maintenance) has the full checklist if you want to see what you're paying for.

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