What should I do if I smell gas near my fireplace?
Candler is split: the Enka-Candler subdivisions reach the natural-gas main, while plenty of Hominy Valley and Pisgah Highway homes still run propane — so knowing your fuel matters. Either way, if you smell rotten-egg gas, leave without flipping a switch, get outside, and call your gas utility or 911 for natural gas, your propane supplier for LP. Then call (828) 545-0525.
Same smell, two very different fuels
Candler is split: the Enka-Candler subdivisions reach the natural-gas main, while plenty of Hominy Valley and Pisgah Highway homes still run propane — and the two leak in opposite directions. Natural gas is lighter than air, so in the newer subdivisions a leak rises toward the ceiling and vents through the upper part of the house. Propane is heavier, so out in the valley it sinks, collecting in crawlspaces, basements, and low floor registers, where it can sit instead of clearing. Knowing which you're on tells you where to trust your nose.
A valley bowl that traps air
Hominy Valley's natural bowl already traps air, which is part of why clean-burning sealed appliances are popular here for air quality — and it's one more reason a leak deserves the full response, because the air moves slowly. If you smell rotten-egg gas down low near the floor, treat it as seriously as one at head height. Get everyone out first: no light switch, no garage opener, no relighting anything to burn it off. Call the gas utility or 911 for natural gas, your propane supplier for LP, from well clear of the house.
Fast-growing suburb, one licensed fix
Candler is one of Asheville's fastest-growing suburbs, and a lot of the new subdivisions came with basic decorative builder-grade fireboxes — fine on day one, but the connections and valves are worth watching as they age. Once the utility or your propane supplier has made the scene safe, the repair is licensed gas-contractor work in North Carolina, and stitching it across a builder and a handyman just leaves you looking for someone allowed to connect the fuel. We find the leak, repair it, pressure-test the line, and permit with Buncombe County when required. Candler is about fifteen minutes west of our showroom; (828) 545-0525.
Fireplace help in Candler
We install and service fireplaces throughout Candler and the rest of Buncombe County — just 15 minutes west from our Asheville-area showroom.
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