Who should service a gas fireplace — an HVAC company, a plumber, or a fireplace dealer?
In Arden, plenty of 1980s and 1990s homes still have tired, drafty open masonry fireplaces, and turning one into a real heater is hearth work, so call a fireplace specialist who's also a licensed gas contractor, not an HVAC company or a plumber. A sealed insert and its gas line are our lane, not theirs.
From draft to real heat, the right trade
The open masonry fireboxes in Royal Pines, Skyland, and Glenn Bridge pull warm air out of the room and straight up the flue, which is why an open masonry fireplace can actually run a net heat loss. A sealed gas insert with a correctly sized liner turns that into 70 percent efficiency or better, but it takes a hearth tech to size and set it and a licensed hand for the gas connection. An HVAC tech won't line a flue and a plumber won't fit an insert. Not every tired box needs replacing, though, and we'll tell you honestly when a cleaning, a new part, or a repair keeps your existing fireplace going rather than selling you an insert you don't need. The right appliance beats the priciest one every time. Biltmore Park's retail and office spaces drive commercial hearth demand nearby too, and that's the same firebox-and-flue trade, just at a larger scale, home or storefront.
Natural gas, Buncombe permit, close to home
Arden is on the natural-gas mains, but running or extending that line is licensed work, so the showroom that sells the insert can't legally connect it. We can, we pull the Buncombe County permit, and we meet the inspector, all under a single workmanship guarantee. We service every major hearth brand, not just the Napoleon, Heat & Glo, and Regency lines we carry, so an older unit from another dealer is no problem. Because we're only 15 minutes south of the showroom, the crew reaches you fast. Book your fall tune-up before the holidays at (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.