Steady Flame Fireplaces
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Why does my brand-new gas fireplace smell when I run it, and is that normal?

Yes, that's expected. A new gas fireplace off-gasses for the first several burns — the high-temp paint on the firebox cures, manufacturing oils on the burner and metal cook off, and residue on the glass and logs burns away. You'll notice a hot-metal or paint smell, sometimes a little haze. Ventilate, and it clears within a few hours of use.

What's actually burning off

Every new gas unit ships with a thin protective film of oil on the steel and a coat of high-temperature paint inside the firebox. The first time that metal gets hot, all of it cures and off-gasses — that's the smell, and often a faint haze on the glass or in the room. It's the same reason a new oven smells the first time you run it. Nothing is wrong; the unit is doing exactly what it's supposed to on its break-in burns.

Get it over with faster

Run the fireplace at full flame for a few longer sessions rather than lots of short ones — heat is what drives the curing, so a hot, sustained burn finishes it quicker. Crack a window or two and let the blower or a ceiling fan move air through the room. Expect the glass to fog or film for the first burn or two; you can clean it with a fireplace-glass cleaner once it's fully cooled. After three or four good burns, the smell is gone for good.

When a smell isn't break-in

Break-in smell is hot and paint-like, and it fades a little more each burn. A sulfur or rotten-egg smell is the gas odorant and means a possible leak — leave and call us. A smell that's getting stronger instead of weaker, or one still going strong a week into normal use, is worth a call to (828) 545-0525. We stand behind every install with the manufacturer's warranty plus our own workmanship guarantee.

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