Can I still get a fireplace repaired the week before Christmas in the Asheville area?
Yes. Arden is 15 minutes south of our Emma Road shop on natural-gas territory, so a fireplace down the week before Christmas is a quick call for us to reach. We keep a 24/7 emergency line, prioritize no-heat calls, and carry the common parts to finish most repairs in a single visit.
Tired open fireplaces in the '80s and '90s builds
Skyland, Royal Pines, and the Glenn Bridge and Avery Creek neighborhoods are full of 1980s-and-'90s homes with open masonry fireplaces — and by now a lot of them are drafty, pulling heat out of the room instead of adding it. So when an Arden fireplace isn't working before the holiday, the issue is often draft, a stuck damper, or a cold flue rather than a failed part. If you've already got a gas unit, the usual December culprits are the pilot, thermocouple, or a burner clogged after the off-season.
The upgrade a lot of neighbors make
The most satisfying fix in these homes is dropping a sealed gas or wood insert into that tired open firebox — it turns a heat-loser into a real, efficient heater and, with the right ignition, keeps working when the power doesn't. We won't push it during a December repair call; we'd rather fix the one thing that's broken and get you warm. But if your open hearth fights you every winter, it's worth a conversation after the holidays. The $125 diagnostic tells us what's actually wrong, priced upfront.
Close, but call early
Even 15 minutes out, our south-Asheville zip codes book fast in December. Ring us at the first sign — lazy flame, no light, silent blower — and if a repair becomes a replacement, we handle the Buncombe County permit and inspection as one licensed crew. Call (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.
Related questions
- How do I make sure my gas fireplace is working before holiday guests arrive?
- If I start in November, can I convert my wood fireplace to gas logs in time for the holidays?
- Is it safe to hang stockings and garland on the mantel above a burning gas fireplace?
- How far away from the fireplace should the Christmas tree be?
- Is it okay to run the gas fireplace all day while family is visiting for the holidays?

