Shut the fuel off, let it cool, and turn winterizing into a drying job: clear ash and leaves, dry the burner and media, then cover it or bring a portable pit inside. Most Asheville pits are hard-plumbed to the natural-gas main, so close the appliance valve and leave the line to us. We're right here on Emma Road.
A city on the gas mains
Asheville sits on natural-gas mains through Montford, North Asheville, West Asheville and Biltmore Village, so the majority of the built-in pits we install here run off a hard-plumbed line rather than a swappable cylinder. That changes your winter routine — there's no tank to haul off and stand up outside, just the appliance shutoff valve to close for the idle months.
The gas connection itself is licensed work in North Carolina. Capping or reworking that piping is ours to do, permitted with Buncombe County and pressure-tested, not a homeowner job.
Our elevation stretches the off-season
At 2,134 feet the city holds nighttime temperatures in the 20s well into early spring, so the stretch a pit sits idle and vulnerable to standing water runs longer than folks expect. Water that pools in the burner pan freezes and thaws again and again on our up-and-down winter days, rusting the burner and corroding the igniter contacts.
Get the media brushed dry, confirm the pan drains, and shield the ignition module before the first hard freeze.
We're minutes away come spring
Because we're headquartered at 629 Emma Rd, a spring relight or a won't-start diagnosis is a short trip for our crew, and the showroom is where you can see how a permanent gas pit like the Napoleon Uptown is built to sit outside. Cover it breathable so condensation escapes, and call (828) 545-0525 if you're unsure whether yours is plumbed or portable.
Fireplace help in Asheville
We install and service fireplaces throughout Asheville and the rest of Buncombe County — we're headquartered right here.