Steady Flame Fireplaces
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What should I check before lighting my gas fireplace for the first time each fall?

Before that first fall fire, check that the glass front is seated and its gasket is intact, look for spider webs or dust in the pilot and burner area, confirm the logs sit in their factory positions, make sure the outside vent terminal is clear, and put fresh batteries in the remote and receiver. Then light it and watch the first burn.

The spiders-in-the-pilot problem

Our number-one fall no-heat call: over the warm months, spiders and dust settle into the pilot assembly and burner orifices, and come the first cold night the pilot won't light or the flame sputters. A quick look under the burner with a flashlight tells you a lot. This is exactly why we push annual service in late summer or early fall — before you're depending on it, not after it's failed on the coldest night of the year.

What you can safely eyeball

Confirm the glass front is clipped down tight and the gasket isn't cracked — a bad seal on a direct-vent unit is a safety issue, not just a draft. Check that the logs match the manufacturer's diagram, because one log knocked out of place makes soot and a lazy flame. Walk outside and make sure the vent cap isn't blocked by a wasp nest, leaves, or a bird. Put fresh batteries in the remote and the receiver so a dead cell doesn't masquerade as a broken fireplace.

When to leave it to us

Anything past a visual check — cleaning the pilot assembly, the burner ports, the heat exchanger, or testing the thermocouple and valve — is our work, not a DIY job. If the pilot won't hold, the flame looks blue and ragged, or you smell gas, stop and call. A tune-up runs from $189 and usually heads off the January emergency. Book it at (828) 545-0525, or read [annual maintenance](/guides/annual-gas-fireplace-maintenance).

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