What should I do if I smell gas near my fireplace?
Fletcher sits squarely on the natural-gas mains, so if a rotten-egg smell won't quit, get everyone outside without flipping a switch or opening the garage, and call your gas utility's emergency line or 911 from the yard. Natural gas is lighter than air and rises to nose height. Once the utility clears the scene, reach us at (828) 545-0525.
Aging builder-grade fireplaces, busy commercial buildings
The 1990s subdivisions off Airport Road and Howard Gap are full of builder-grade gas fireplaces now pushing thirty years old, and along the I-26 corridor Fletcher carries more commercial and mixed-use gas appliances than most towns its size. Age and use both matter: a valve, a thermocouple, or a pilot assembly in service that long is a candidate for a slow seep, and a busy restaurant or office with a gas feature has that much more line to keep sound.
Squarely on the natural-gas mains
Fletcher sits right on the natural-gas mains, so a leak is lighter than air — it rises to nose height and drifts out an upper window rather than pooling near the floor, which makes it easier to catch than a heavier fuel would be. A faint whiff the first time a unit fires up for the season is usually dust; a rotten-egg smell that keeps returning, or one you notice with everything off, is your cue to clear out. No switches, no opening the garage, no phone until you're outside.
The utility shuts it off; we make it right
Your gas utility answers 24/7, checks the lines with a meter, and shuts the supply off at no charge — then hands it back, because they don't repair fireplaces or house piping. In North Carolina that repair is licensed gas-contractor work, whether it's a home in Cane Creek or a commercial space off the interstate, and it isn't something a general contractor or handyman can legally connect. We find the leak, fix it, pressure-test the line, and pull the Henderson County permit when the job calls for it. Fletcher is about twenty minutes south of our showroom; call (828) 545-0525.
Fireplace help in Fletcher
We install and service fireplaces throughout Fletcher and the rest of Henderson County — just 20 minutes south from our Asheville-area showroom.
Related questions
- How do I check my gas fireplace for a gas leak?
- Who should I call about a suspected gas leak — the gas company or a fireplace technician?
- Where is the gas shutoff valve for my fireplace, and how do I turn it off in an emergency?
- Can a gas fireplace explode?
- Why does my gas fireplace smell like gas while it's running?