What should I do if I smell gas near my fireplace?
Hendersonville runs on natural-gas mains, so if a rotten-egg odor won't let up, get everyone out the door without flipping a light or unplugging anything, and phone your gas utility's emergency line or 911 from the front walk. Natural gas drifts upward and out, so trust your nose at standing height. Then call us at (828) 545-0525.
Quiet sealed fireplaces, still worth watching
Downtown's Main Street homes and the retirement-friendly builds off Spartanburg Highway lean on low-maintenance sealed gas fireplaces — the kind a resident runs for years without a second thought. That's the reason a gas smell deserves attention here: an appliance that's rarely inspected is one where a pilot fitting or a valve can quietly go marginal. A faint whiff at the moment of ignition, then nothing, is usually just dust. A rotten-egg smell that keeps coming back means everyone leaves first and investigates never.
Natural-gas town, clay-soil county
Hendersonville is on the natural-gas main, which tells you how a leak moves — natural gas is lighter than air, so it rises toward the ceiling and drifts out an upper window rather than pooling near the floor. You'll usually catch a real one at standing height. Henderson County's clay-heavy soil is hard on the area's older masonry chimneys, settling foundations and stressing flues over decades, and that same age works on the metal fittings inside an aging gas appliance. Neither changes the rule: no switches, no phone calls, until you're outside.
The utility clears it, we repair it
The utility makes the scene safe and shuts off the gas, but repairing the line or the fireplace is licensed gas-contractor work in North Carolina — a job a showroom or handyman legally can't touch. We're about twenty-five minutes south of our Asheville showroom, and the trucks carry the common parts, so most leaks are found, fixed, and retested in one visit. We pull the permit with Henderson County and meet the inspector when the repair requires it, which keeps your insurance and any future home sale clean. The 24/7 line is (828) 545-0525.
Fireplace help in Hendersonville
We install and service fireplaces throughout Hendersonville and the rest of Henderson County — just 25 minutes south from our Asheville-area showroom.
Related questions
- How do I check my gas fireplace for a gas leak?
- Who should I call about a suspected gas leak — the gas company or a fireplace technician?
- Where is the gas shutoff valve for my fireplace, and how do I turn it off in an emergency?
- Can a gas fireplace explode?
- Why does my gas fireplace smell like gas while it's running?