What should I do if I smell gas near my fireplace?
Many Swannanoa homes are being rebuilt after storm damage, which means brand-new gas lines and appliances — and new connections are exactly where a leak can start. If you smell rotten-egg gas, leave without flipping a switch, get outside, and call your gas utility's emergency line or 911. On the mains here, gas rises. Then call us at (828) 545-0525.
Rebuilt homes, new lines, one non-negotiable
Storm recovery has driven a wave of new fireplace and stove installs into rebuilt Swannanoa homes, especially around Grovemont and the Owen area — and every one of those new gas lines has to be pressure-tested and permitted before it ever carries fuel. That's the whole point of licensed work: a line proven to hold. If you're in a recently finished rebuild and catch a rotten-egg smell, treat it as the real thing until a professional says otherwise — a fresh connection that was rushed or done by someone unlicensed is precisely the kind that seeps.
On the mains, in a damp valley
Swannanoa sits on the natural-gas main, so a real leak rises toward the ceiling and you'll usually catch it at head height rather than down low. The river valley keeps the area foggy and damp much of the year, and that moisture is hard on masonry chimneys and on the metal fittings inside older gas appliances alike. Whatever the source, the response is fixed: leave without flipping a switch, get everyone outside, and call your gas utility's emergency line or 911 from the yard — never from inside.
The licensed fix, fifteen minutes east
Once your utility has shut the gas off and cleared the air, finding and repairing the leak is licensed gas-contractor work in North Carolina — our lane, whether it's a new install that needs correcting or an old firebox that's finally seeping. We locate it, repair it, pressure-test the line, and permit with Buncombe County when required. Swannanoa is about fifteen minutes east of our Asheville showroom, so a truck with the common parts is close. The 24/7 number is (828) 545-0525.
Fireplace help in Swannanoa
We install and service fireplaces throughout Swannanoa and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- How do I check my gas fireplace for a gas leak?
- Who should I call about a suspected gas leak — the gas company or a fireplace technician?
- Where is the gas shutoff valve for my fireplace, and how do I turn it off in an emergency?
- Can a gas fireplace explode?
- Why does my gas fireplace smell like gas while it's running?