Steady Flame Fireplaces
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Can I buy an extended warranty for a fireplace?

Usually you don't need one. Most quality gas fireplaces we install already carry a manufacturer's limited-lifetime warranty, and every install gets our own workmanship guarantee on top. Third-party extended contracts exist, but they rarely add real value — proper installation and annual service protect you far better.

Start With What You Already Have

Before you pay for anything extra, look at what the manufacturer already gives you. Nearly every gas fireplace we install carries a manufacturer's limited-lifetime warranty; Dimplex electric units run one-year full and five-year limited on the flame components.

On top of the factory warranty, every Steady Flame installation is backed by our own workmanship guarantee — so the appliance and the labor that put it in are both covered. For a well-made hearth appliance, that stack is already strong, and it's the reason we rarely see homeowners come out ahead on a separate contract.

Read the Fine Print on Third-Party Contracts

Extended or third-party service contracts do exist, and an online or big-box seller may try to tack one onto the sale. The trouble is what they typically exclude — the same things the factory warranty already covers, or wear items and 'improper use' clauses that let the plan wriggle out of a claim.

Many also require you to use their approved servicer, which can mean waiting on someone from out of the area rather than a local tech who can be at your Asheville or Hendersonville home quickly. We'd rather see that money go toward a better-built appliance or a few years of annual service, both of which do more to keep your fireplace running than a paper policy.

The Real Warranty Protection

Here's the part people miss: the fastest way to lose warranty coverage isn't skipping an extended plan — it's a bad install or neglected maintenance. Manufacturers can deny claims on units that weren't installed by a qualified contractor or serviced on schedule.

In North Carolina, connecting a fireplace to gas is licensed work, and we permit and pressure-test every line we run, which keeps your factory coverage intact. Pair that with a yearly tune-up — late summer or early fall, before you're leaning on it — and you've protected the appliance far better than any add-on could. Questions about what your specific unit covers? Call (828) 545-0525.

Still deciding? Talk to a real installer.

Free assessments across Western North Carolina — no pressure, straight answers.

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