Can I sit near a burning fireplace in a showroom to test whether the smell bothers me before buying?
Yes — and being headquartered right here in Asheville, you're never more than a few minutes from a live burn. Our showroom at 629 Emma Rd keeps real units lit, so a smell-sensitive Montford or West Asheville buyer can sit close before deciding. Call (828) 545-0525 first and name what you're weighing so we have it warm.
Two Asheville eras, two things to test
The homes we serve here split down the middle. In historic Montford and North Asheville, you've likely got an original open masonry firebox — beautiful, but an open flue can let a faint combustion smell drift back into the room on a slow-drafting day. In newer South Asheville construction, you're usually looking at a clean-face gas unit or a modern wood design built to seal tight. Come sit in front of both so you feel how an open-style vented flame reads against a sealed direct-vent that sends every bit of its exhaust outdoors — in the showroom you'll smell essentially nothing off the sealed unit, which tells you exactly what your room air would be like at home.
Your fuel is our fuel
Asheville runs on the natural-gas mains, so whatever natural-gas set we light for you burns the exact fuel your house will — no translating from one gas to another. That matters for a smell test, because a fresh unit off the floor carries a short break-in odor as manufacturing oils cure off the burner over its first few hours, and it helps to judge that on the fuel you'll actually live with. Tell us over the phone whether you're leaning vented logs, a direct-vent fireplace, or a wood unit, and we'll have the right ones burning when you arrive. No pressure, no upselling — call (828) 545-0525 or just come by 629 Emma Rd, weekdays 8 to 5.
Fireplace help in Asheville
We install and service fireplaces throughout Asheville and the rest of Buncombe County — we're headquartered right here.
Related questions
- Is there a good fireplace option for people with chemical or smell sensitivities?
- Is the smell from a brand-new gas fireplace normal, and how long does it last?
- Does a propane fireplace smell more than a natural gas one?
- Do vented gas logs normally have a slight smell?
- Why does my gas fireplace smell when it's running?