How do I find out if my fireplace has been recalled?
Check the U.S. Consumer Product Safety Commission database at CPSC.gov (and SaferProducts.gov) and search your brand and model — that's the official record of every fireplace recall and safety notice. You'll need the model and serial number off the rating plate. The manufacturer's own website usually posts active recalls too, and we flag known ones during any service visit.
Where to look, step by step
First, find your model and serial on the rating plate — behind the lower louver, on the firebox, or by the gas valve. Then go to CPSC.gov or SaferProducts.gov and search the brand. Finally, cross-check on the manufacturer's own site; most post a recalls or safety-notices page.
Recalls in hearth are uncommon but real — over the years they've involved things like glass fronts, remote receivers, and certain valves. Match the affected serial range exactly, though: a recall on one model year doesn't mean your unit is included.
What a recall actually means for you
A recall usually comes with a free remedy — a replacement part or a retrofit kit from the manufacturer. It's not a reason to panic or scrap the fireplace; it's a reason to get the fix done by someone qualified.
If the recall involves the gas valve, glass, or ignition, that's licensed-tech territory, not a DIY kit. We'll install the remedy correctly and confirm the unit is safe before we sign off.
We catch these for you
On any [inspection](/services/fireplace-inspection) or repair we record your model and serial and check it against known recalls and safety bulletins — one more reason the annual visit earns its keep.
If you're buying a WNC home with an older fireplace, this is part of what a pre-purchase inspection covers. It's a five-minute check that can matter, especially on a fireplace you inherited when you bought the house and know nothing about. Call (828) 545-0525.
How we can help
Related questions
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- How do I find out how old my fireplace is from the model or serial number?
- My fireplace brand went out of business — can I still get parts and service?
- What fireplace brands should I avoid?
- Are budget gas log brands like Emberglow, Duluth Forge, or Pleasant Hearth safe and any good?
- Is Napoleon a good fireplace brand?
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