How does payment usually work when ordering a fireplace — do I pay a deposit up front?
Yes, most installs start with a deposit that reserves your appliance and puts you on the schedule, with the balance due once the job's finished and you've watched it run. We put the exact terms in writing on your quote. If you'd rather spread it out, financing is available for qualified buyers through Wells Fargo, subject to credit approval.
Deposit now, balance at the finish line
The typical rhythm is simple: a deposit up front, then the remainder when the work is complete and you've seen your new fireplace light and run. We spell out the amounts and timing on the written quote so there's nothing to guess at — no mystery charges, no surprises at the end.
That structure protects both sides. Your deposit commits your appliance and your install date; holding the balance until completion means you don't pay in full for a job that isn't done and demonstrated to your satisfaction.
What the deposit actually secures
A fireplace isn't pulled off a shelf — most units are ordered in for your specific job, fuel, and finish. The deposit is what lets us place that order with the manufacturer and reserve your spot on the schedule. In busy fall months, that spot is worth having; popular models and installer calendars both fill up before winter.
So the deposit isn't a fee floating in the air — it's buying your unit and your date. Once it's down, we order the appliance and pull the county permit so the paperwork is moving while you wait.
If you'd rather finance it
For larger projects, financing is available for qualified buyers through Wells Fargo, subject to credit approval. There's an apply link on our financing page, and the whole thing is handled before we schedule so you know where you stand.
We don't quote rates or terms here — those come from the lender based on your approval. What we can tell you is that the estimate itself is always free, and we'll walk you through the payment options plainly before anything is committed. Call (828) 545-0525 with questions.
How we can help
Related questions
- What does the whole process look like from showroom visit to finished installation?
- Can I change or cancel my fireplace order after paying the deposit?
- How long does it take to get a fireplace after ordering it?
- Are fireplace installation estimates free?
- What should be included in a fireplace installation quote?
- How long does a gas fireplace last?
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