How long does it take to get a fireplace after ordering it?
Right here in Asheville, timing splits by the model. A stock everyday unit like the Napoleon Ascent can often be scheduled for install within a week or two, while a hand-built or custom-finish piece runs several weeks to a couple of months from the factory. Because we're headquartered on Emma Rd, city installs rarely wait on travel.
Headquartered here has its advantages
What you see at our Emma Rd showroom is displayed, not sold off the floor — every fireplace is ordered for your home and professionally installed. The upside of a city address is scheduling: once your unit lands, a Montford, Kenilworth, or West Asheville job rarely burns a service day on travel, so we can often slot it sooner than a far-corner mountain call. Natural gas runs along most of the Asheville mains, which keeps extending a line to the room straightforward licensed work — we pull the Buncombe County permit, pressure-test the line, and meet the inspector.
Everyday model or made-to-spec
The workhorses come quickest because manufacturers build them in steady volume — a Napoleon Ascent or a value-first Heatilator Novus is usually quick to get. A Heat & Glo designer front or a hand-built Mendota is essentially built to your spec and carries a genuine factory lead time. Many of Asheville's historic Montford and North Asheville homes take a sealed insert into original masonry, which adds a correctly sized chimney liner to the work. We tell you which lane your choice is in before anything's committed.
Winter starts sooner than the calendar says
At 2,134 feet, Asheville nights drop into the 20s well into early spring, so you lean on the hearth longer than lowland towns do. Count backward from the first cold night you want to be warm, and leave room for lead time, the permit, and a slot on a fall calendar that fills fast. A free in-home assessment gets you a firm date early enough to hit it. Call (828) 545-0525.
Fireplace help in Asheville
We install and service fireplaces throughout Asheville and the rest of Buncombe County — we're headquartered right here.
Related questions
- Why do fireplaces go on backorder and take so long to come in?
- When should I order a fireplace to have it installed by winter?
- Are some fireplace brands or models faster to get than others?
- Do fireplace showrooms keep units in stock, or is everything special-ordered?
- How far out do fireplace installers usually book up?