What is Mendota's warranty on gas fireplaces?
Mendota gas fireplaces carry a limited lifetime warranty — the coverage you'd expect from a premium hand-built brand. On top of the manufacturer's warranty, every unit we install at Steady Flame is backed by our own workmanship guarantee. To keep any hearth warranty valid, have it professionally installed and serviced once a year. Call (828) 545-0525.
What a limited lifetime warranty means in plain terms
Like nearly every quality gas fireplace we carry, Mendota's units come with a limited lifetime warranty. 'Limited' isn't a red flag — it just means different parts are covered for different lengths of time, with the core components covered longest. We won't quote specific year-by-year terms here because they vary by component and can change; the manufacturer's current warranty document is the authority, and we'll go over it with you on the exact model you choose.
The part people forget: how you install and maintain it
The fastest way to lose a fireplace warranty is a bad install. Manufacturers expect their units to be set up by qualified installers to code — and in North Carolina, the gas connection legally has to be done by a licensed gas contractor anyway. An unpermitted or DIY gas hookup doesn't just risk the warranty, it can put your homeowner's insurance at risk too.
Annual service is the other half. Most manufacturers expect a yearly professional check to keep coverage in force — and in our mountains, spiders and dust clog pilot assemblies and burner orifices over the off-season, so that yearly visit pays for itself regardless of the paperwork.
Two layers of coverage from one company
When we install your Mendota, you get the factory's limited lifetime warranty plus our workmanship guarantee — and because we did the appliance, the venting, and the licensed gas line ourselves, there's no finger-pointing if something ever needs attention. One accountable company handles the whole thing.
Questions about coverage on a specific model? Call (828) 545-0525 or visit our Asheville showroom.
Still deciding? Talk to a real installer.
Free assessments across Western North Carolina — no pressure, straight answers.