Where can I buy replacement parts for a Heatilator fireplace?
In Arden, many Royal Pines and Skyland homes have 1980s-90s open masonry fireplaces now aging past easy parts availability — which sometimes makes a sealed insert the smarter move than chasing a discontinued piece. Heatilator parts are sourced to your model and installed by a licensed contractor. We're fifteen minutes south. Call (828) 545-0525.
Drafty open fireplaces, tired parts
Arden's 1980s-and-'90s homes in Royal Pines and Skyland often have open masonry fireplaces that pull heat out of the room, and any add-on gas parts on them have aged the same three or four decades. When a component on that vintage is discontinued, we'll say so — and often the better answer is a sealed gas insert that turns a drafty box into a real heater, rather than nursing an inefficient setup with a hard-to-find part.
Biltmore Park and the commercial side
Arden also carries the big Biltmore Park retail and office spaces, where gas fireplaces in lobbies and common areas need the same parts discipline: identify the exact model, source OEM, and let a licensed hand do the gas work. Residential or commercial, we read the plate first and quote before we start — nothing hidden, no surprises at the end.
Close to the showroom, licensed for gas
Fifteen minutes south of Emma Road means the common wear parts — thermopile, igniter, blower, remote — are usually on the truck, so most repairs finish in one visit. The gas valve, pilot, and burner are licensed work no showroom or mason can legally connect; we permit it with Buncombe County. Call (828) 545-0525 with your model number, or bring it to the Asheville showroom.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.
Related questions
- Where do I find the model number on my Heatilator fireplace?
- Is Heatilator a good brand or just builder-grade?
- Is Heatilator a brand name or a generic term for a heat-circulating fireplace?
- Can I put gas logs in my Heatilator wood-burning fireplace?
- Can I use universal or aftermarket parts like blowers, remotes, and thermopiles instead of OEM brand parts?

