Where can I buy replacement parts for a Heatilator fireplace?
Out in Fairview, it's propane country and wood-heat country, and both shape your Heatilator parts — LP-specific orifices for a propane unit, firebrick and dampers for a wood one. Parts are sourced to your exact model and installed by a licensed contractor, never bought retail. We're fifteen minutes east. Call (828) 545-0525.
Propane and wood, side by side
Fairview's large wooded lots put most homes beyond the gas mains, on propane, and wood heat stays popular here with steady stove and insert demand. That means two different parts realities: a propane gas Heatilator needs LP-correct orifices, valve settings, and burner parts, while a wood-burning unit needs firebrick, a damper, or a liner. We read the model plate and confirm the fuel before sourcing so the part fits both the unit and the burn.
Creosote is the real winter risk
On all these wooded lots, creosote buildup is the leading cause of chimney fires when the fall sweep gets skipped — so before we talk parts on a wood unit, we look at whether the chimney's been cleaned. A part won't fix a flue packed with creosote. An annual sweep and inspection, late summer or early fall before you depend on it, heads off the worst of it.
Licensed for the propane side
Firebrick and a damper on a wood unit are homeowner-territory; the propane valve, regulator, pilot, and burner are licensed work in North Carolina, and the tank connection is nothing to guess at. We permit gas work with Buncombe County and set it right, fifteen minutes east of the Asheville showroom. Call (828) 545-0525 with your model number, or visit us on Emma Road.
Fireplace help in Fairview
We install and service fireplaces throughout Fairview and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- Where do I find the model number on my Heatilator fireplace?
- Is Heatilator a good brand or just builder-grade?
- Is Heatilator a brand name or a generic term for a heat-circulating fireplace?
- Can I put gas logs in my Heatilator wood-burning fireplace?
- Can I use universal or aftermarket parts like blowers, remotes, and thermopiles instead of OEM brand parts?

