Where can I get parts for an old Majestic fireplace?
Right here in Asheville, bring the old Majestic's model and serial number to our showroom at 629 Emma Rd and we'll identify and source the correct part — Steady Flame services every major hearth brand as a licensed gas contractor. Montford's masonry wood Majestics and South Asheville's direct-vent gas units need very different parts. Call (828) 545-0525.
Two different Majestics under one city
Asheville's hearth stock splits cleanly. Up in Montford and North Asheville you'll find older open Majestic wood fireboxes behind original masonry — parts there mean refractory panels, dampers, firebrick, or a replacement glass door. In newer South Asheville construction the Majestics are sealed direct-vent gas units, where a stubborn pilot usually traces to a thermocouple, a tired valve, or an ignition module. Same brand, opposite parts shelf, which is exactly why the rating plate matters before anyone quotes you anything.
The showroom is ten minutes from most of the city
Because we're headquartered at 629 Emma Rd, an Asheville repair rarely waits on a special order. We keep the common Majestic wear parts moving through the shop, so most jobs close in a single visit rather than a back-and-forth. Snap a clear photo of the rating plate — usually behind the lower louver or along the firebox side wall — and we'll confirm the part before we roll a truck to West Asheville or Biltmore Village.
If it's the gas side, it's licensed work
Natural gas runs under most of Asheville, and connecting or testing any gas component here is licensed contractor work — not a job for a handyman or an online-parts gamble. We diagnose the real fault, quote it upfront with no mystery charges, and if a decades-old unit is genuinely past saving we'll say so plainly instead of selling you parts for a lost cause. Should the fix become a full replacement, we pull the Buncombe County permit and meet the inspector. Call (828) 545-0525.
Fireplace help in Asheville
We install and service fireplaces throughout Asheville and the rest of Buncombe County — we're headquartered right here.