Where can I get replacement parts for a Mendota fireplace?
In Arden, many Mendotas replaced the tired open masonry fireplaces common in Royal Pines and Skyland — a sealed FullView that actually holds heat instead of pulling it up the chimney. Steady Flame services those units across southern Buncombe and sources genuine parts through Mendota's authorized channel, matched to your exact model.
From drafty box to sealed centerpiece
Arden's established 1980s and '90s neighborhoods were built with open masonry fireplaces that pull heat out of a room, so a sealed Mendota is a real upgrade here — and its hand-cast log set and burner are matched to that specific unit, not the old firebox it may have replaced.
Because the pieces are model-specific, we read the rating plate for the exact model and serial before ordering anything genuine, and never substitute an aftermarket log that dulls the flame.
Natural-gas config, permitted work
Arden sits on the natural-gas mains that reach south Asheville, so most Mendotas here run natural gas — but we confirm the fuel and configuration before sourcing, since a wrong-fuel part soots the glass and drops the flame.
When a repair touches the gas line, we pull the Buncombe County permit and meet the inspector. Biltmore Park's retail and office spaces get the same licensed treatment.
Usually inexpensive
Most no-light calls are a pilot clogged with dust and spider webbing or a tired thermopile — a cleaning and a small part, not a rebuild. We diagnose for $125 and quote before we touch it.
It's licensed gas work, never DIY. Our Emma Rd showroom is 15 minutes north; call (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.