Where can I get replacement parts for a Napoleon fireplace?
Many Candler homes came with a basic builder-grade firebox, and owners upgrading to a real Napoleon heater get genuine parts and service from us at (828) 545-0525. As an authorized Napoleon dealer we match the factory igniter, valve, blower, or receiver to your model and install it. Natural gas reaches the Enka-Candler corridor; the rural edges run propane.
Decorative box to real heat
Candler's fast-growing subdivisions handed a lot of homeowners a decorative builder firebox that looks fine and heats almost nothing. Within a few years many trade up to a heat-producing Napoleon, and on those units the parts that later need attention are the ignition module, the blower, and the remote receiver. We fit Napoleon's own components matched to your rating-plate model - the difference between a clean repair and a universal part that never quite sits. We stock those everyday parts, so an Enka-Candler homeowner who just upgraded isn't sitting cold waiting on a shipment, and the diagnostic price is set before we start.
A valley that rewards a clean burn
Hominy Valley's natural bowl can trap air, which is exactly why a sealed, clean-burning Napoleon suits it - combustion stays sealed off from the room. Keep that unit healthy with genuine parts and yearly service, and it earns its keep here. Whether your address is on the natural-gas corridor or on propane toward Pisgah Highway, we bring the fuel-matched component, and we pair the part with a look at the pilot and burner for the dust and webbing that foul a unit over the off-season. Toward Sand Hill and the Pisgah Highway edges, more homes sit on propane, so we confirm the fuel configuration off the plate before we bring a valve or orifice, since a natural-gas part on an LP unit sooted from day one.
Licensed gas, Buncombe permit
Connecting a Napoleon's valve or burner - natural gas or LP - is licensed work in North Carolina, permitted with Buncombe County. A permitted connection also keeps a fast-growing subdivision home square with its insurance. No DIY, no online valve. Call (828) 545-0525.
Fireplace help in Candler
We install and service fireplaces throughout Candler and the rest of Buncombe County — just 15 minutes west from our Asheville-area showroom.