Who should install a gas fireplace — a plumber, an HVAC company, or a fireplace store?
In Asheville, the right installer is a licensed gas contractor who specializes in hearth — and that's us, based on Emma Road in West Asheville. A plumber may carry a gas license but seldom knows venting or firebox setup, and an HVAC company lives in ducts and furnaces. A gas fireplace is its own trade.
Montford masonry, South Asheville clean-face
Asheville's housing splits two ways, and neither suits a plumber or an HVAC crew. Montford and North Asheville are full of original masonry fireboxes that owners want converted to efficient sealed inserts, while newer South Asheville construction is built for clean-face gas and modern linear designs like a Napoleon Vector or a Heat & Glo Cosmo.
Sizing the unit, cutting the vent through a sidewall or roof, and setting the firebox for either one is hearth work from start to finish. It isn't something a furnace tech or a pipe-fitter does on the side.
One Buncombe permit, one accountable company
Asheville sits on the natural-gas mains, so most installs tie into an existing service — but running or extending that line is licensed work no showroom or handyman can legally do. We pull the permit with Buncombe County, pressure-test the line, hold clearances, and meet the inspector, then stand behind the whole job.
That's one company for appliance, venting, gas, and workmanship — not a plumber who did the gas and an installer who set the box, each pointing at the other when something needs a tweak two winters later.
See them burning, five minutes away
Because our showroom is right here on Emma Road, you can watch a Napoleon, Heat & Glo, or Regency unit burning before you decide, and we can reach your home fast for the assessment. No pressure, no upselling — we'd rather get you the right appliance than the priciest one. Call (828) 545-0525 or visit the Asheville showroom.
Fireplace help in Asheville
We install and service fireplaces throughout Asheville and the rest of Buncombe County — we're headquartered right here.