Steady Flame Fireplaces
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Many Backgrounds. One Standard.
Waynesville, North Carolina

Why won't my gas fireplace light when it's very cold outside?

Up in Waynesville the cold is a bigger factor than almost anywhere we serve — at 2,644 feet the town runs 10 to 15 degrees colder than Asheville, so a fireplace that limps along elsewhere gets tested hard here. That extra cold exposes a low propane tank, a weak sensor, or a drafty open flue faster and more often than in the valley towns.

The coldest-town math

Waynesville's heating season runs roughly three weeks longer than Asheville's, and single-digit Haywood mornings arrive more often. Every one of those nights is another chance for a marginal thermocouple or a nearly empty propane tank to fall below what the fireplace needs. The pattern we see is a unit that worked fine in November quitting during the first real January cold snap — the cold didn't break it, it revealed it.

Drafty Hazelwood open hearths

A lot of the older Hazelwood and Frog Level housing stock leans on open masonry fireplaces with big, tall flues. Those chimneys fill overnight with a heavy plug of cold air, and when you add a gas log set, that downdraft can shove a small pilot right off its sensor. A sealed insert with a proper liner is the durable fix, and it turns a drafty heat-loser into a fireplace that actually warms the room at 2,650 feet.

Two fuels, two things to check

Waynesville is mixed-fuel country — some homes on the natural-gas main, plenty on propane out toward Lake Junaluska and the coves. A cold-weather no-light could be tank-and-vapor or it could be ignition, and it's licensed gas work to diagnose either. We're 35 minutes west with the common parts on the truck. Call (828) 545-0525.

Fireplace help in Waynesville

We install and service fireplaces throughout Waynesville and the rest of Haywood County — just 35 minutes west from our Asheville-area showroom.

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