At what tank percentage should I schedule a propane refill?
Arden's established Royal Pines and Skyland neighborhoods are full of open masonry fireplaces that pull heat out of the room — and most of Arden is on the natural-gas main, so there's no tank involved. For the rural pockets on propane out toward Avery Creek and Glenn Bridge, refill at 30% and hold 20%. How your fireplace is built matters as much as its fuel.
Tired open hearths, and the upgrade
The 1980s and 90s homes across Skyland and Royal Pines often came with open masonry fireboxes that act like a hole in the wall — an open damper lets warm air escape and can leave a room colder than before the fire was lit. A sealed insert turns that liability into a real heater, running 70% efficient or better instead of at a net heat loss. On natural gas that means comfort; on propane it also means far fewer refills.
Mostly main, some tanks
Arden sits on the natural-gas main, so for most of Skyland, Royal Pines, and the Biltmore Park area there's no propane tank to monitor. Where the main doesn't reach — rural Avery Creek and Glenn Bridge lots — propane fills the gap, and those homes follow the 30% call, 20% floor rule. Below 20%, cold weather saps the tank's ability to build vapor pressure, so the reserve is really about performance.
Fifteen minutes down the road
We're just 15 minutes south of the Emma Rd showroom, so an Arden sizing visit or insert install is quick and surcharge-free. Whether we're converting an open hearth to a sealed unit or setting a propane system, we permit with Buncombe County and pressure-test the line. To turn a drafty fireplace into a real heater, call (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.