Steady Flame Fireplaces
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At what tank percentage should I schedule a propane refill?

Schedule your refill at around 30%, and never let it drop below 20%. That buffer keeps positive pressure in the line so you never run dry, avoids the mandatory leak-test and reset that an empty tank triggers, and gives the delivery truck time to reach you — which matters on our mountain roads in winter.

The 30% rule

The propane industry standard is to call for a fill at 30% and never go below 20%. Your tank gauge reads percent of capacity, not gallons, and a 'full' tank tops out around 80% by design — the extra space lets the liquid expand. Keeping 20% in reserve isn't just a running-out cushion; a nearly empty tank in a cold snap can't build enough vapor pressure to feed your fireplace well.

Why the buffer matters more up here

Steep gravel driveways, snow, and ice mean the delivery truck may not reach a Fairview or Cashiers cabin for days after you call — Helene reminded everyone how fast access disappears in these mountains. A fireplace leaned on hard through a cold week also burns faster than most people expect. That 30% call point is your insurance against being the one watching the gauge at 6%.

Make it hands-off

Most suppliers offer automatic or keep-full delivery that estimates your usage and comes before you're low, and remote tank monitors are worth it for a second home. If your fireplace is a real heat source, ask your propane company about auto-delivery. And when we add a fireplace, we size the tank so refills come around less often. Questions on sizing? Call (828) 545-0525.

Still deciding? Talk to a real installer.

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