Do fireplace stores install what they sell, or do I have to find my own installer?
In Canton, where recent flooding in the Pigeon River valley water-damaged so many hearths and gas appliances, the seller matters more than ever. Steady Flame sells and installs — and inspects the gas connections a flood compromises. A store that only sells the box leaves the licensed gas work, the part North Carolina law reserves for contractors, entirely up to you.
After the water, the gas connection needs a licensed eye
Flooding along the Pigeon River left mill-town homes with hearths and gas appliances that often needed full replacement, and any gas line a flood touched deserves a licensed inspection before it's trusted again. That's not a box-store service — it's exactly what a licensed gas contractor is for.
When we replace a flood-damaged unit, we run and pressure-test new gas, confirm clearances, and pull the Haywood County permit. A retailer's job ends at the loading dock.
Mixed fuel, valley damp
Haywood is mixed-fuel country, so a Canton install has to match natural-gas or propane orifices and pressures — set wrong, a unit soots and runs unsafe. And the valley-floor fog and dampness rust dampers and caps earlier than owners expect, which puts a premium on venting done right.
For homes rebuilding, a millivolt or battery-backup gas unit keeps heat coming even with the grid down — the lesson the outages taught hard.
Twenty minutes, one company that stands behind it
We're twenty minutes west of our Asheville showroom. Buy from us and one crew handles the appliance, venting, gas, permit, and guarantee — no scavenger hunt for a licensed installer while you're already rebuilding.
Call (828) 545-0525 for a free in-home assessment.
Fireplace help in Canton
We install and service fireplaces throughout Canton and the rest of Haywood County — just 20 minutes west from our Asheville-area showroom.
Related questions
- Should I buy a fireplace from a specialty showroom or a big-box store?
- Will fireplace installers install a unit I bought somewhere else?
- Is it OK to buy a fireplace online and hire someone local to install it?
- How do I know if a fireplace installer is qualified?
- Who should install a gas fireplace — a plumber, an HVAC company, or a fireplace store?