Steady Flame Fireplaces
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Should I set up automatic propane delivery or stay on will-call if I use my fireplace a lot?

If you use your fireplace a lot, go with automatic delivery. The supplier tracks your usage with degree-day data and tops off the tank before it runs low, so you never gamble on remembering to call. Will-call rarely saves money and risks running dry, which means a relight and, after a full run-out, a required leak test.

Heavy use points to automatic delivery

If your fireplace is a regular part of how you heat, automatic delivery is the safer, lower-stress choice. Your supplier uses degree-day data, how cold it's actually been, to estimate your burn and tops the tank off before it gets low, without you tracking anything.

Will-call puts the whole job on you: watch the gauge, judge how fast you're using it, and call in time. It rarely saves money and it adds risk.

What running dry actually costs you

The reason we push auto-delivery for heavy users is what happens when a tank hits empty. The pilot goes out, air gets into the lines, and by code the system has to be leak- and pressure-tested before it's safely relit. You can't just crack the valve and light it.

During a cold snap, when the whole county is calling their propane company at once, will-call customers are the ones waiting. Automatic delivery keeps you off that list.

Built for propane country

Out where propane rules, Fairview, Candler, Brevard, and the cabins up our mountain roads, the combination of heavy winter use and long, sometimes iced-over driveways makes a run-out more than an inconvenience.

Auto-delivery, ideally paired with a right-sized tank, is the default we'd steer a heavy user toward. And if you do run out, we handle the relight and the required system check. Call (828) 545-0525.

Still deciding? Talk to a real installer.

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