Where can I get replacement parts for a Napoleon fireplace?
On Leicester's rural properties - many on propane, some with limited electrical service - a Napoleon's battery-backup ignition earns its keep, and genuine parts for it come through us at (828) 545-0525. As an authorized Napoleon dealer we match the LP-set valve, igniter module, or battery pack to your model and install it. Nothing sells over a counter.
Heat that doesn't lean on the grid
Out Sandy Mush and Newfound Road, some homes have limited electrical capacity to begin with, and cold-air drainage runs these valleys five to eight degrees below Asheville on clear winter nights. A Napoleon with battery-backup ignition keeps producing heat when the power is thin or gone - which is why the ignition module and battery pack are parts worth keeping genuine and fresh. We match them to your exact model, and grid-independent heat here is a genuine need, not a nicety, given how these rural valleys hold the cold.
Propane-set, and proven right
Many Leicester Napoleons run on propane, factory-configured for LP's hotter, higher-pressure burn, so the valve and orifice have to be the propane-matched part - a natural-gas piece will soot and sputter. When we replace one we confirm the setup against your rating plate and clear the pilot and burner of any off-season fouling while we're there. We keep the LP-configured parts on hand and coordinate the tank side with your propane supplier, so the regulator, piping, and appliance all match. Turkey Creek and the more remote hollows sometimes pair thin electrical service with long propane runs, so we check the regulator and the battery-backup pack together, making sure the fireplace can still light when the grid and the wiring are both marginal. The diagnostic price comes first.
The fuel side is licensed work
Connecting a propane valve or burner is licensed in North Carolina, permitted with Buncombe County when required and coordinated with your propane supplier for the tank. Permitted propane work also protects a rural property's value and coverage if a claim ever hinges on the gas connection. Never a DIY swap. Call (828) 545-0525.
Fireplace help in Leicester
We install and service fireplaces throughout Leicester and the rest of Buncombe County — just 15 minutes west from our Asheville-area showroom.