Who supplies natural gas in the Asheville area, and how do I ask them about getting service to my home?
In Canton, the first move after the flooding is having gas connections inspected, not guessing at the supplier. Where a main reaches the valley it's Enbridge Gas North Carolina — the old PSNC — so call them with your address; many mill-town streets and outlying homes run on propane instead. Either way, water-damaged appliances and lines get checked before anything relights.
Water-damaged hearths come first
The Pigeon River flooding water-damaged hearths and gas appliances across Canton, and a fireplace or gas line that's been underwater is not something to simply relight. Silt in a burner, a corroded valve, a submerged regulator — these get inspected and, more often than not, replaced. We pressure-test any line before it carries fuel again. If your unit was soaked, plan on a full assessment rather than a repair, and if you're rebuilding, this is the moment to put in heat that stands up to the next outage — millivolt gas or a wood stove that heats whether the grid is up or not.
Utility gas or propane — check first
Canton straddles the fuel line. Along the valley floor a main may reach your street, so call Enbridge with your service address to learn whether there's a main, whether you have a meter, and what a new tap costs. Up the ridges and out toward Bethel, propane is the norm, and you'd choose a supplier who owns the tank. A propane system runs the very same fireplaces once we set the orifices and pressures for it.
Valley damp, and a Haywood permit
Canton's valley floor holds morning fog and dampness that rusts dampers and chimney caps earlier than you'd expect, so annual service matters here. Every connection past the meter or tank is licensed work: we run the line, set the unit, pull the Haywood County permit, and meet the inspector. We're about 20 minutes west of our Asheville shop, and the common parts ride on the truck, so most repairs finish in a single visit. Call (828) 545-0525.
Fireplace help in Canton
We install and service fireplaces throughout Canton and the rest of Haywood County — just 20 minutes west from our Asheville-area showroom.
Related questions
- How do I find out if natural gas is available on my street?
- How much does it cost to get connected to natural gas service?
- What are my options for a gas fireplace if my neighborhood doesn't have natural gas?
- How do I know if my house has natural gas or propane?
- Do I need a gas meter upgrade when adding a gas fireplace to my natural gas service?

