Who supplies natural gas in the Asheville area, and how do I ask them about getting service to my home?
Flat Rock's historic homes sit on natural gas from Enbridge Gas North Carolina — the utility long known as PSNC. Call them with your address to confirm the main and the tap. But here the real work is usually the fireplace itself: 1800s-era open masonry with oversized fireboxes and aging clay flue liners that pull cold drafts into the room.
Nineteenth-century hearths, twenty-first-century problem
Historic Flat Rock is full of homes dating to the 1800s, and their fireplaces show it — big open masonry fireboxes built to burn cordwood, now paired with clay flue liners that have spent well over a century cracking and shifting. An open hearth that size doesn't heat so much as ventilate, drawing warm room air straight up the chimney. The fix that preserves the room's character while stopping the draft is a sealed gas insert: it drops inside the existing firebox, vents through a stainless liner, and turns a heat-losing hole into a real heater.
Character stays, the draft goes
We're careful with these homes. Before anything connects, the old flue is inspected and relined to the correct diameter for the appliance, and the original mantel and surround stay put. The result looks like the fireplace always belonged there but finally holds heat — and with millivolt or battery-backup ignition, it keeps working when the power drops. Flat Rock's higher ground catches wind, so a sealed, direct-vented unit also shrugs off the downdrafts an open flue invites. Book the flue inspection in late summer, before you're depending on it.
Utility to the meter, us past it
Enbridge owns and quotes anything on the street side of the meter; from there in, running or relining for gas is licensed work we handle end to end — branch line, appliance, Henderson County permit, inspector. One accountable company handles the appliance, the liner, the line, and the permit, instead of you stitching the job across trades. Flat Rock is about 30 minutes south of our Asheville showroom. Call (828) 545-0525 and we'll look at your flue and your options together.
Fireplace help in Flat Rock
We install and service fireplaces throughout Flat Rock and the rest of Henderson County — just 30 minutes south from our Asheville-area showroom.
Related questions
- How do I find out if natural gas is available on my street?
- How much does it cost to get connected to natural gas service?
- What are my options for a gas fireplace if my neighborhood doesn't have natural gas?
- How do I know if my house has natural gas or propane?
- Do I need a gas meter upgrade when adding a gas fireplace to my natural gas service?

