Steady Flame Fireplaces
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Many Backgrounds. One Standard.

Who supplies natural gas in the Asheville area, and how do I ask them about getting service to my home?

Natural gas in the Asheville area is delivered by Enbridge Gas North Carolina — the utility plenty of neighbors still call PSNC, and which billed as Dominion Energy North Carolina until Enbridge took it over. Call them with your address and they'll tell you whether a main runs on your street and what a tap costs. Everything from the meter into your fireplace is our work.

Who owns the pipe to your house

Natural gas across the Asheville area is distributed by Enbridge Gas North Carolina — the company plenty of neighbors still know as PSNC, its name for decades, which billed as Dominion Energy North Carolina for a few years before Enbridge acquired it in 2024. They own and maintain the mains under the street and the meter mounted on the side of your house.

Everything downstream of that meter, the branch line that actually feeds your fireplace, is our lane and no one else's. In North Carolina, running or extending a gas line is licensed work, so a furniture showroom or a mason can sell you a beautiful firebox, but they legally can't connect it to fuel. We can, and we permit and pressure-test every line we run.

Checking whether it reaches your street

Call the utility and give them your service address. They'll tell you whether a main already runs down your street, whether your home has a meter, and what a new tap or service extension would cost, since that connection charge is theirs to quote, not ours.

Availability follows the mains: much of Asheville, Hendersonville, Fletcher, and Arden sits on natural gas, while Fairview, Candler, Brevard, and the cabins tucked up our mountain roads are propane country. If a main doesn't reach you, that's not a dead end, because a propane system runs the exact same fireplaces.

Where we pick up

Once you know gas is available, we handle the rest as one accountable company: sizing and running the branch line from the meter to the hearth, setting the appliance, pulling the permit with Buncombe, Henderson, Haywood, or Transylvania county, and meeting the inspector. That single-source approach beats stitching a job across a utility, a showroom, and someone you're hunting to make it burn. Call (828) 545-0525 and we'll walk your home.

Still deciding? Talk to a real installer.

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