Who supplies natural gas in the Asheville area, and how do I ask them about getting service to my home?
In Waynesville it depends on the block: parts of town sit on an Enbridge Gas North Carolina main — the old PSNC — while Hazelwood's edges and the outlying coves run on propane. Call Enbridge with your address to see if a main reaches you; if not, you pick a propane supplier, and we connect the fireplace to either one.
Check the main, then plan around the answer
Waynesville straddles the line the mountains draw between utility gas and propane. Homes near the town core may have an Enbridge main under the street, so start there — give them your service address and they'll tell you whether there's a main, whether you have a meter, and what a new tap would cost, since that charge is theirs. Out toward Hazelwood, Frog Level's older streets, and up the ridges, most homes are propane, and the good news is a propane system runs the exact same fireplaces once it's set for the fuel.
At 2,650 feet, the hearth earns its keep
Waynesville sits nearly a thousand feet above Asheville and runs ten to fifteen degrees colder, with a heating season roughly three weeks longer — so a fireplace here isn't decoration, it's real heat you lean on. The older Hazelwood housing stock relies on drafty open masonry fireboxes that lose more heat up the flue than they put in the room. A sealed gas or wood insert, or a proper wood stove, changes that math, and with millivolt or battery-backup ignition the gas versions keep working when the power doesn't.
One Haywood County crew, parts on the truck
Whether the fuel is utility gas or propane, the connection past the meter or the tank is licensed work — we size and run the line, set the appliance, pull the Haywood County permit, and meet the inspector. We're about 35 minutes west of our Asheville shop and stock the common igniters and valves on the truck, which matters when a cold snap arrives early up here and a no-heat call can't wait. Most repairs finish in a single visit. Call (828) 545-0525.
Fireplace help in Waynesville
We install and service fireplaces throughout Waynesville and the rest of Haywood County — just 35 minutes west from our Asheville-area showroom.
Related questions
- How do I find out if natural gas is available on my street?
- How much does it cost to get connected to natural gas service?
- What are my options for a gas fireplace if my neighborhood doesn't have natural gas?
- How do I know if my house has natural gas or propane?
- Do I need a gas meter upgrade when adding a gas fireplace to my natural gas service?