Who supplies natural gas in the Asheville area, and how do I ask them about getting service to my home?
In Swannanoa, a lot of fireplace calls now come from homes being rebuilt after the storm — and the fuel is natural gas, supplied by Enbridge Gas North Carolina, the old PSNC. Call them with your address to confirm the main and the tap. If you're rebuilding or renovating, it's the ideal moment to put in real, outage-ready heat.
Building it back with better heat
Recovery from the storm damage has Swannanoa renovating and rebuilding, and that's opened a lot of walls — which is the cheapest moment a gas line will ever cost, run through open framing instead of fished through finished drywall later. The 1940s-to-60s homes around Grovemont came with original masonry fireboxes that lose more heat than they give; a rebuild is the chance to trade one for a sealed insert or a new direct-vent unit. Spec millivolt or battery-backup ignition and it keeps you warm the next time the grid goes down.
River-valley damp is hard on chimneys
The Swannanoa River valley holds fog, pools cold air, and stays damp — conditions that rust dampers and work on masonry chimneys year after year. If you're keeping an existing flue, we inspect and usually reline it before connecting gas. If the chimney's questionable or gone, a sealed direct-vent unit that vents straight out a sidewall skips the masonry problem entirely, which is often the simpler path in a rebuild. Book the inspection in late summer, before you're leaning on the heat.
Fifteen minutes, one licensed crew
Enbridge owns the main and meter and quotes any new service; everything past the meter is licensed gas work we do as one accountable company — branch line, appliance, Buncombe County permit, inspector. That single-source approach beats stitching the job across a utility, a showroom, and someone to connect it. We're about 15 minutes east of our Asheville shop, so we're quick to the valley and the common parts are on the truck. Call (828) 545-0525.
Fireplace help in Swannanoa
We install and service fireplaces throughout Swannanoa and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- How do I find out if natural gas is available on my street?
- How much does it cost to get connected to natural gas service?
- What are my options for a gas fireplace if my neighborhood doesn't have natural gas?
- How do I know if my house has natural gas or propane?
- Do I need a gas meter upgrade when adding a gas fireplace to my natural gas service?

