In Canton, if a gas fireplace won't turn off, treat it seriously given what flooding did to gas appliances along the Pigeon River — a water-damaged valve can stick open. Shut the gas at the control valve now, and if you smell it, leave and call. A submerged valve gets replaced, never reset. Call (828) 545-0525.
Flood-touched valves don't reset
Canton's Pigeon River valley took severe flooding in recent years, and homes that had water in or near the firebox often have gas valves and controls that were briefly submerged or soaked. A valve that got wet can corrode internally and stick open, and no amount of switching it off will fix that — it has to be replaced by a licensed tech, not dried out and trusted again. If your fireplace survived a flood and now won't shut off, tell us; it changes how we approach the inspection.
Valley damp keeps working on the metal
Even without a flood, Canton's valley-floor fog and dampness rust dampers and caps earlier than folks expect, and that same moisture reaches the wiring and contacts behind a gas valve. A corroded connection can hold an 'on' signal closed. Because the town runs both natural gas and propane, we confirm your fuel and control type before quoting the part.
Haywood County, licensed and permitted
Repairing or replacing a gas valve is licensed work, permitted through Haywood County when the scope calls for it — and after a flood, that inspection is protection for your home and insurance. Canton is about 20 minutes west of our Asheville showroom. Once the gas is off at the manual shutoff, our 24/7 line will get a licensed tech out. Call (828) 545-0525.
Fireplace help in Canton
We install and service fireplaces throughout Canton and the rest of Haywood County — just 20 minutes west from our Asheville-area showroom.