Do fireplace showrooms keep units in stock, or is everything special-ordered?
Right here in Asheville, the fireplaces burning at our 629 Emma Rd showroom are working demonstrators, not boxed inventory to wheel out to your truck. Your unit gets ordered to your job — a sealed insert sized to a Montford masonry opening, or a clean-face gas fireplace for a South Asheville great room. A few everyday models come in fast; most are built to order.
Two kinds of Asheville home, two different orders
The city's housing splits the decision cleanly. In Montford and North Asheville, original masonry fireplaces need an insert measured to the exact firebox — a Napoleon Oakville X4 or a Kozy Heat Chaska 25L doesn't come off a shelf in one universal size, it's spec'd to your opening and liner. Newer South Asheville construction leans the other way: a clean-face Heat & Glo 6000CLX or a linear Napoleon Vector for a modern room, ordered in the size and front that suits the wall. No single stocked unit fits both worlds, which is exactly why the floor holds runners you can compare rather than pallets of one model. You watch the flame quality in person, then we order the right appliance for your address.
The advantage of a showroom in your own city
Because we're headquartered here, the trip to see units in person is short and the follow-up in-home assessment is easy to schedule. Asheville sits on natural-gas mains through most of the city, so we spec NG and, as a licensed gas contractor, we pull the Buncombe County permit, run and pressure-test the line, and meet the inspector — work a furniture showroom legally can't do. Order lead time depends on brand and model, and at 2,134 feet our nighttime lows stay in the 20s well into early spring, so the heating season is long. Start the conversation before the first cold snap and your special-ordered unit is on site when install day comes.
Fireplace help in Asheville
We install and service fireplaces throughout Asheville and the rest of Buncombe County — we're headquartered right here.
Related questions
- How long does it take to get a fireplace after ordering it?
- Are some fireplace brands or models faster to get than others?
- Why do fireplaces go on backorder and take so long to come in?
- Can I change or cancel my fireplace order after paying the deposit?
- Why should I see a fireplace burning in person before I buy it?