Do fireplace showrooms keep units in stock, or is everything special-ordered?
Flat Rock's homes date to the 1800s, with oversized open masonry fireplaces and aging clay flue liners — the exact reason nothing here is a shelf-stock unit. A sealed insert has to be measured to that specific old opening. Our floor models run so you can see the fit and flame; your appliance is ordered to your hearth. Everyday lines arrive sooner.
Every historic firebox is its own dimension
Those grand old open hearths were built for a different era of heating, and today they mostly pull cold-air drafts down into the room. A sealed gas insert fixes the draftiness while preserving the historic character owners here rightly protect — but it only works if it's ordered to the exact opening, and the aging clay liner often needs a fresh liner sized to the order alongside it. There's no universal insert that drops into a Historic Flat Rock, Kanuga, or Highland Lake fireplace, which is why the floor holds runners to compare rather than boxed stock. You see the flame, we measure, then the unit is built to your hearth.
Natural gas, Henderson County, character preserved
Flat Rock sits on natural-gas mains, so we spec NG. As a licensed gas contractor we pull the Henderson County permit, connect and pressure-test the line, and meet the inspector — the permitted work that protects an older home's insurance and resale value. We're 30 minutes south of the showroom, and because the insert and any liner are special-ordered to your firebox, plan ahead so it's on site when we set it. Call (828) 545-0525.
Fireplace help in Flat Rock
We install and service fireplaces throughout Flat Rock and the rest of Henderson County — just 30 minutes south from our Asheville-area showroom.
Related questions
- How long does it take to get a fireplace after ordering it?
- Are some fireplace brands or models faster to get than others?
- Why do fireplaces go on backorder and take so long to come in?
- Can I change or cancel my fireplace order after paying the deposit?
- Why should I see a fireplace burning in person before I buy it?