Do fireplace stores install what they sell, or do I have to find my own installer?
In Fletcher — 1990s subdivisions, steady I-26 corridor construction, and airport-area commercial space — Steady Flame sells and installs, residential or commercial, with one licensed gas crew. A big-box store sells the unit and no more, handing you the search for a North Carolina contractor to connect it, which by law is the part that takes a license.
The builder-grade box, upgraded
Fletcher's 1990s subdivisions came with builder-grade fireplaces that owners eventually want to upgrade to something that actually heats. Swapping in a better sealed gas unit — running on the natural-gas mains that serve Fletcher — means a proper vent path and a permitted gas connection, not a counter transaction.
A retailer can sell the replacement. Connecting it to fuel, pulling the Henderson County permit, and pressure-testing the line is licensed work, and it's ours.
Commercial demand near the airport
The airport-area commercial demand for gas fireplaces and outdoor features runs ahead of the surrounding residential communities, and commercial gas work leans even harder on doing it by the book — permitted, inspected, and pressure-tested. That's precisely what a licensed gas contractor is for, and what a showroom can't provide.
One accountable company handling appliance, venting, gas, and permit beats stitching a commercial job across separate trades.
Twenty minutes, one crew
We're twenty minutes south of our Asheville showroom. The same team that sells the unit installs it and guarantees the workmanship — one number for residential or commercial.
Call (828) 545-0525 for a free assessment.
Fireplace help in Fletcher
We install and service fireplaces throughout Fletcher and the rest of Henderson County — just 20 minutes south from our Asheville-area showroom.
Related questions
- Should I buy a fireplace from a specialty showroom or a big-box store?
- Will fireplace installers install a unit I bought somewhere else?
- Is it OK to buy a fireplace online and hire someone local to install it?
- How do I know if a fireplace installer is qualified?
- Who should install a gas fireplace — a plumber, an HVAC company, or a fireplace store?

