Mars Hill, North Carolina

Do fireplace stores install what they sell, or do I have to find my own installer?

In Mars Hill it depends on the store. Steady Flame sells and installs with a licensed crew and pulls the Madison County permit; a big-box store sells the unit and leaves the gas connection to you. For the university-area rentals and rural Spring Creek homes here, that licensed connection is exactly the step North Carolina won't let an amateur make.

Easy-use gas for rentals — installed right

Around Mars Hill University, landlords and owners want a fireplace tenants can run without fuss, which makes a sealed direct-vent gas unit a natural fit. But "easy to use" depends entirely on an install done to code — the vent path, the gas supply, the clearances — none of which a retailer touches.

We run and pressure-test the gas, pull the Madison County permit, and meet the inspector. A showroom's involvement ends at the box.

Rural valleys on propane and wood

Out in Spring Creek and Gabriels Creek, homes lean on propane or wood, and this is one of the colder spots we serve. A propane unit needs the right orifices and pressures, and a wood stove needs a proper Class A chimney and liner — both licensed, technical installs, not retail pickups.

A store can sell a wood or propane appliance. Connecting fuel, lining a chimney, and permitting the work is our lane and no one else's.

Thirty minutes, one accountable company

We're thirty minutes north of our Asheville showroom, and the same crew that sells the unit installs it and backs it — one number if it ever needs attention.

Call (828) 545-0525 for a free in-home assessment.

Fireplace help in Mars Hill

We install and service fireplaces throughout Mars Hill and the rest of Madison County — just 30 minutes north from our Asheville-area showroom.

Fireplace services in Mars Hill General answer (all of WNC)

This answer for nearby towns

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