Do fireplace stores install what they sell, or do I have to find my own installer?
In Swannanoa, where storm recovery has homes rebuilding and adding fireplaces and stoves, the seller you choose owns the outcome. Steady Flame sells and installs — appliance, venting, gas line, Buncombe County permit. A big-box store sells the box and steps back, leaving the licensed gas connection, the hard part under North Carolina law, for you to chase down.
Rebuilding is the moment to do it right
The storm damage that swept the Swannanoa Valley has driven real demand for new fireplace and stove installs in rebuilt homes — and a rebuild is the best possible time to route venting and gas properly from the start. That's licensed work: a showroom can sell the unit, but only a gas contractor can legally connect and permit it.
We pull the Buncombe County permit and meet the inspector, so the finished home protects a future sale and an insurance claim.
Backup heat, learned the hard way
The valley's multi-day outages taught a plain lesson: the homes that stayed warm had a working wood or gas hearth. A millivolt or battery-backup gas unit gives you heat with the grid down, and wood gives total independence — worth building in now.
River-valley fog, cold-air pooling, and damp air are hard on masonry here, so a sealed insert with a correct liner earns its place. That liner sizing and gas connection is technical, licensed work — not a retail sale.
Fifteen minutes, one company
We're fifteen minutes east of our Asheville showroom, so the crew that sells your fireplace installs it and stands behind it — one accountable number through a rebuild that's already complicated enough.
Call (828) 545-0525 or request a free assessment.
Fireplace help in Swannanoa
We install and service fireplaces throughout Swannanoa and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- Should I buy a fireplace from a specialty showroom or a big-box store?
- Will fireplace installers install a unit I bought somewhere else?
- Is it OK to buy a fireplace online and hire someone local to install it?
- How do I know if a fireplace installer is qualified?
- Who should install a gas fireplace — a plumber, an HVAC company, or a fireplace store?