Do fireplace stores install what they sell, or do I have to find my own installer?
In Waynesville, where homes sit near 2,650 feet and lean hard on their hearths, we'd never sell you a fireplace and leave you stranded. Steady Flame installs what it sells with a licensed gas crew. Many stores don't — they hand off the box, and you're left hunting for someone to legally connect it to fuel before the cold sets in.
At this elevation, the install has no margin for error
Waynesville runs ten to fifteen degrees colder than the lower WNC towns, and its heating season stretches about three weeks longer than Asheville's. A fireplace here isn't decor — it's depended on. That puts all the weight on the parts a box-seller skips: the vent path, the gas supply, the clearances, the draft.
Haywood County is mixed-fuel country, so matching orifices and pressures to natural gas or propane is part of the job. Set for the wrong fuel, a unit soots and underperforms exactly when you need it.
Drafty Hazelwood open fireplaces
A lot of the older Hazelwood housing stock still has open masonry fireplaces that pull more heat up the chimney than they put in the room. Converting one to a sealed gas or wood insert — with a correctly sized liner — turns a drafty hole into a real heater.
A retailer can sell the insert. Lining the flue, running and permitting the gas, and meeting the Haywood inspector is licensed work, and it's ours.
Thirty-five minutes, one accountable crew
We're thirty-five minutes west of our Asheville showroom, and the same company that sells you the unit installs it and stands behind it. No scavenger hunt for a licensed installer once winter's already here.
Call (828) 545-0525 for a free in-home assessment.
Fireplace help in Waynesville
We install and service fireplaces throughout Waynesville and the rest of Haywood County — just 35 minutes west from our Asheville-area showroom.
Related questions
- Should I buy a fireplace from a specialty showroom or a big-box store?
- Will fireplace installers install a unit I bought somewhere else?
- Is it OK to buy a fireplace online and hire someone local to install it?
- How do I know if a fireplace installer is qualified?
- Who should install a gas fireplace — a plumber, an HVAC company, or a fireplace store?