Who should I call about a suspected gas leak — the gas company or a fireplace technician?
In Mills River, most of these large rural lots run propane, so an active gas smell means calling your propane supplier's emergency line — or the natural-gas utility if you're on a main, or 911 — from outside. They shut the tank or meter off at no charge. Finding and repairing the leak afterward is our job as a licensed gas contractor.
On a big rural lot, know where your line runs
Mills River spreads across farmland and forest, and many homes toward Horse Shoe and the valley sit on propane with a tank set well away from the house and a long buried line feeding the fireplace. When you smell gas, your first call is your propane supplier — they answer around the clock, come out, sweep the area, and shut the tank down free. Get everyone outside first, leave switches and flames alone, and dial from the driveway. We're a fireplace company; we don't control the fuel, so this call isn't ours.
The buried run to the house is yours
On propane, the supplier owns the tank and usually the regulator, but the piping from there to your fireplace — including that long buried run — is yours to maintain and repair. Locating a leak in it is licensed gas-contractor work under North Carolina law. We trace the line with an electronic detector, pressure-test it with a manometer, make the repair, retest, and pull the Henderson County permit when the scope calls for it.
Plan the fix, then the season
Once it's safe and repaired, Mills River's open valley is prime outdoor-living country — but that's a conversation for later. First, save our 24/7 line, (828) 545-0525, beside your propane supplier's emergency number. Mills River is 25 minutes south of our Asheville showroom.
Fireplace help in Mills River
We install and service fireplaces throughout Mills River and the rest of Henderson County — just 25 minutes south from our Asheville-area showroom.