Where can I get replacement parts for a Kozy Heat fireplace?
In Mills River, parts come through us, your Kozy Heat dealer, since Hussong Manufacturing supports its Minnesota-built fireplaces through dealers, not a store shelf. On these rural large-lot properties out toward Horse Shoe and Banner Farm, many homes run propane, so the common Kozy Heat is the Springfield 36 on LP, and we source its propane-specific parts from your model and serial.
Propane properties, propane parts
Mills River mixes rural farmland homes with newer developments, and a lot of the large-lot properties sit on propane rather than a gas main. An LP Springfield 36 uses different orifices and valve pressures than the natural-gas build, so ordering by fuel matters, and the serial number is what confirms it. Order the wrong orifice and the flame soots and underperforms.
The parts we replace most on these units are ordinary: a thermocouple or thermopile, an ignition component, or the blower on a unit that has one. All small, affordable pieces once matched to OEM, quoted before any work begins.
Because so many of these properties sit well off the main road on their own land, we like to nail down the exact part before the drive out, so a service call to Horse Shoe or the Mills River Valley is one trip, not two. The propane supplier handles the tank and the fill; we handle everything downstream of it, the regulator, piping, and appliance.
The plate, and a 25-minute run
Pull the model and serial from the rating plate, behind the lower louver or near the valve, and send a photo of it and the failed part. We are about 25 minutes south, so we load the right OEM component and most repairs close in one trip.
If a fix turns into gas-line or propane-system work, that is licensed territory. We permit with Henderson County and pressure-test the line. Diagnosis, part, and install come from one licensed contractor, and we service every major hearth brand. Call (828) 545-0525.
Fireplace help in Mills River
We install and service fireplaces throughout Mills River and the rest of Henderson County — just 25 minutes south from our Asheville-area showroom.