Where do I get replacement parts for a Superior fireplace?
In Arden, many homes carry tired 1980s-90s open masonry fireplaces, and if a Superior insert was added to fix that draftiness, the parts are wood-side — firebrick, refractory, dampers, gaskets — or gas-side on a sealed unit. Bring the model and serial and we'll match it, then a licensed tech installs it. Call (828) 545-0525.
From drafty box to real heater
Arden's Royal Pines and Skyland neighborhoods are full of 1980s-90s open masonry fireplaces that pull heat out of the room instead of putting it in, and a sealed Superior insert is what a lot of those homes used to turn a drafty hole into an actual heater. When one needs service, a wood insert wants firebrick, a refractory panel, or a damper; a gas insert wants a blower, a valve, or a thermopile. Knowing which you have — off the rating plate — is what gets the right part on the truck the first time, instead of a diagnosis and a return trip for the correct component.
Natural gas, Buncombe County, 15 minutes south
Arden sits on the natural-gas mains along the Hendersonville Road corridor, so a Superior gas unit here is NG-configured, ODS sensor and all on vent-free models. Any repair that reaches the gas line or venting is permitted through Buncombe County, our home county, with an inspector sign-off — that permit is what protects the home sale and the homeowner's coverage. We're only 15 minutes south of the Emma Road showroom, so bring us the model and serial and a parts run is quick; most repairs close in a single visit with the common parts we carry. Call (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.