Where do I get replacement parts for a Superior fireplace?
In Candler, Superior parts come through us. The fast-growing subdivisions here were built with basic decorative gas fireboxes, so the common parts are blowers, valves, remote receivers, and pilots — while rural edges toward Pisgah Highway still run propane, which changes the orifice and ODS. Bring the model and serial and we'll match it. Call (828) 545-0525.
Builder-grade boxes, ready for real parts
Enka-Candler and the Sand Hill subdivisions filled fast with straightforward, decorative builder-grade fireboxes, and owners often want those turning into real heat within a few years. When a Superior in one needs service, it's usually the gas-side wear items — a blower, a snap-disc, a valve, a remote receiver — all current, widely stocked components. Hominy Valley's natural bowl traps air, which is exactly why a clean-burning, properly maintained sealed unit matters here; a fouled pilot or a wrong-fuel orifice that soots is more than a nuisance in a place where the air settles. Keeping the burner and pilot clean is as much a part of the fix as any component.
Gas mains in town, propane on the edges, Buncombe permit
Most of Candler's newer subdivisions are on the natural-gas mains, but the more rural properties out the Pisgah Highway direction still burn propane, and a Superior set for LP takes a different orifice, regulator, and ODS sensor than a natural-gas build — we confirm fuel off the plate before ordering. Gas-line and venting repairs run through a Buncombe County permit and an inspection. We're 15 minutes west of the showroom, close enough to fix most calls in one visit and come back quickly if a second part is needed. Call (828) 545-0525.
Fireplace help in Candler
We install and service fireplaces throughout Candler and the rest of Buncombe County — just 15 minutes west from our Asheville-area showroom.

