Why won't my gas fireplace light after a power outage?

Your neighborhood is a clue

A gas log set fitted into an original Montford or North Asheville firebox almost always carries a small standing flame around the clock — which is precisely why that setup counts as real backup heat when the power's out. When one refuses to light after an outage, the timing is usually coincidence: the true fault is a dirty pilot or a failing thermocouple, the sensor that confirms the flame is lit, and the outage was just the day you reached for it.

South Asheville's newer builds work differently. Their sealed, clean-face fireplaces light only on demand and carry a battery pack so they'll still fire during an outage — but batteries fade silently, and the storm that cut your power is simply what exposed them.

The five-minute check

Put fresh batteries in both the wall receiver behind the lower grille and the handheld remote, then let the control board sit a minute to clear itself — after a run of failed sparks these boards latch off until they're reset. On a healthy unit that usually does the trick and you're back to heat without a service call.

When it's ours to fix

If new batteries and a reset don't wake it, the module or its wiring likely took a hit — and connecting or repairing a gas appliance is licensed work we quote before we start. Being headquartered right here at 629 Emma Rd means an Asheville visit rarely waits long. If this outage convinced you that you'd rather not depend on the grid at all, a Valor runs on millivolt with zero electricity and Napoleon's battery-backup keeps lighting when the lines are down. Call (828) 545-0525.