Why won't my gas fireplace light after a power outage?
In Candler, most of the fast-growing subdivisions were built with basic, decorative builder-grade fireboxes, and those light electronically — so after an outage, drained backup batteries or a control board stuck in lockout is the usual reason one won't fire. Gas mains reach the newer neighborhoods; out toward Pisgah Highway, many homes run on propane instead.
Decorative builder-grade units and their batteries
The starter fireplaces put into Enka-Candler subdivisions are made for looks and easy operation, which means electronic ignition and a dependence on power or a battery pack. Change the batteries at both the receiver and the remote, then let the ignition board clear the lockout that a run of failed sparks during the outage can cause. That revives most healthy units without a service call.
Which fuel — and cleaner-burning options
Whether you're on the gas main or on propane out toward Hominy Valley and Pisgah Highway, the ignition logic is identical; propane just adds a regulator to the list of things a technician checks. Hominy Valley's natural bowl can trap air, which is part of why folks here lean toward clean-burning sealed appliances. If your builder-grade box is more decoration than heat, a sealed insert burns cleaner and actually warms the room — and, in a battery-backup or millivolt version, keeps warming it during an outage.
When to bring us in
If batteries and a reset don't do it, the electronics likely gave out, and connecting or repairing a gas appliance — natural gas or propane — is licensed work we permit through Buncombe County and quote upfront. Candler is just 15 minutes west of the Asheville showroom. Call (828) 545-0525.
Fireplace help in Candler
We install and service fireplaces throughout Candler and the rest of Buncombe County — just 15 minutes west from our Asheville-area showroom.
Related questions
- Do gas fireplaces have batteries, and can dead batteries stop the fireplace from working?
- How do I tell whether my gas fireplace has a standing pilot or electronic ignition?
- Why won't my gas fireplace turn on at all?
- How do I reset my gas fireplace's ignition control module?
- Why won't my fireplace light even after I changed the batteries in the remote and receiver?

