Swannanoa learned the hard way what a working hearth is worth — the recent storm put backup heat front of mind, and many homes here are being rebuilt or renovated. If your fireplace was affected by flooding, a dead unit may mean water-damaged gas controls that need a licensed inspection before you relight it, not a simple battery. Call (828) 545-0525.
Storm-touched homes, storm-driven demand
Recovery from the recent storm damage has driven real demand for new fireplace and stove installs in rebuilt Swannanoa homes, precisely because the outages proved that the houses which stayed warm were the ones with a working wood or gas hearth. If your existing fireplace came through flooding, though, treat a no-start with caution: a valve, module, or wiring that took on water can look intact while being unsafe to fire. That's an inspection, not a relight attempt.
Grovemont's older fireboxes and valley damp
The 1940s-to-'60s homes around Grovemont carry original masonry fireplaces, and the Swannanoa river valley traps fog, pooled cold air, and damp that's hard on masonry chimneys and on the metal parts a gas unit needs to light. A corroded thermocouple or a pilot that won't stay proved is a common finding on an older firebox in this valley.
Natural gas, Buncombe permits, 15 minutes out
Swannanoa is on the natural-gas main, so fuel is rarely the cause on an intact system — it's usually the control side. Any gas-line or valve work is licensed in Buncombe County; we pull the permit, meet the inspector, and pressure-test the connection, which also protects a rebuild's insurance and resale. We're 15 minutes east of the showroom. If you smell gas, leave and call (828) 545-0525.
Fireplace help in Swannanoa
We install and service fireplaces throughout Swannanoa and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- Nothing happens when I flip the switch on my fireplace — where do I start troubleshooting?
- Why won't my gas fireplace light after a power outage?
- Do gas fireplaces have batteries, and can dead batteries stop the fireplace from working?
- Why won't my gas fireplace light the first time I try it in the fall?
- My gas fireplace pilot is lit but the main burner won't come on — what's wrong?

