Should I buy a fireplace from a specialty showroom or a big-box store?
In Sylva, buy from a specialty showroom that pulls your permit — you're in Jackson County, and the paperwork and inspection are the part a big-box store hands right back to you. Steady Flame is a licensed gas contractor: we run the gas line, permit the work with Jackson County, and meet the inspector, whatever county your home sits in.
The permit is your problem the moment you leave the store
A big-box store sells you the appliance and, with it, the entire permitting and inspection burden — and a gas line legally can't be run or connected by the store, a handyman, or a general contractor. In Jackson County that means a shelf-bought unit still needs a licensed gas contractor before it can legally burn.
We pull the permit and meet the inspector so the work is documented, which matters if you ever sell or file an insurance claim. One company, one accountable job — not a scavenger hunt for someone licensed.
Rentals and historic homes need different answers
Sylva runs from heavily used WCU-area student rentals — often inconsistently maintained — to historic Dillsboro homes with older masonry chimneys. A landlord wants a durable, low-fuss unit; a Dillsboro owner wants to preserve character with a sealed insert. A store shelf sells both the same box. A showroom sizes each to the home.
The Tuckasegee valley's cold-air drainage and river moisture rust dampers and degrade flue liners fast, so an honest chimney inspection comes first.
Fifty minutes west, worth doing once
At this distance, you want the job done right the first time by one crew that stands behind it — not pieced together across a store and whoever you can find licensed for gas. Call (828) 545-0525 or request a free in-home assessment.
Fireplace help in Sylva
We install and service fireplaces throughout Sylva and the rest of Jackson County — just 50 minutes west from our Asheville-area showroom.
Related questions
- Are the fireplaces sold at big-box stores the same quality as showroom brands?
- Is it OK to buy a fireplace online and hire someone local to install it?
- Why should I see a fireplace burning in person before I buy it?
- Will fireplace installers install a unit I bought somewhere else?
- Do fireplace stores install what they sell, or do I have to find my own installer?

