Should I buy a fireplace from a specialty showroom or a big-box store?
In Waynesville, where you sit near 2,650 feet and run the heat about three weeks longer than Asheville does, buy from a specialty showroom. This isn't a decorative purchase — you depend on the appliance. A big-box box leaves the venting, gas line, permit, and inspection unsolved; a licensed hearth contractor delivers a fireplace that actually heats.
At this elevation, the heater has to earn its keep
Waynesville runs ten to fifteen degrees colder than the lower WNC towns, and a lot of Hazelwood's older homes still lean on drafty open fireplaces that lose more heat than they make. That's the wrong tool for a long Haywood winter. A sealed gas insert or an American-made Kozy Heat, built for cold climates, turns that firebox into a room you can actually stay in.
A store shelf can't size a heater to a 2,650-foot house. A showroom that knows this mountain can.
Thirty-five minutes of mountain between you and the box
Buy an appliance off a shelf and the hard part — routing the vent, running and pressure-testing the gas line, pulling the Haywood County permit — becomes your job to coordinate across separate trades. That's a rough way to assemble something you'll lean on all winter.
We handle the whole job as one accountable company and stand behind the workmanship, so there's a single number to call when it's twelve degrees out.
Serviced by the people who installed it
Waynesville is 35 minutes west of our Emma Road showroom, close enough that annual service and any repair come from the same crew that set the unit. Book the tune-up in late summer, before the heating season starts. Call (828) 545-0525.
Fireplace help in Waynesville
We install and service fireplaces throughout Waynesville and the rest of Haywood County — just 35 minutes west from our Asheville-area showroom.
Related questions
- Are the fireplaces sold at big-box stores the same quality as showroom brands?
- Is it OK to buy a fireplace online and hire someone local to install it?
- Why should I see a fireplace burning in person before I buy it?
- Will fireplace installers install a unit I bought somewhere else?
- Do fireplace stores install what they sell, or do I have to find my own installer?

